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Statistics: Social Media Usage

Comparative Benchmark Report for @DerbyCommunityHub


Purpose:
This benchmark compares the social media publishing habits of local authorities, community organisations, local media and UK Government communications. It provides a realistic baseline for planning content on @DerbyCommunityHub.

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Daily Publishing Comparison


OrganisationFacebookX (Twitter)InstagramLinkedInTotal Posts / DayContent Focus
BBC Radio Derby3–610–201–3Rare15–30Local news & live updates
GOV.UK2–48–151–21–212–20National announcements
Derby City Council2–43–80–20–16–12Public services
Derbyshire County Council2–33–60–216–10County services
Derby LIVE1–32–51–2Low4–8Events & entertainment
Community Action Derby0–1Low0–10–11–3Community & volunteering
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Publishing Style Comparison


BBC Radio Derby


Objectives

•Breaking news
•Derby County coverage
•Live broadcasts
•Interviews
•Traffic & weather
•Community stories

Characteristics

•Highest publishing frequency locally
•Continuous updates throughout the day
•Heavy use of short videos
•Live event coverage
•Fast responses to developing stories

Average: 15–30 posts/day

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Derby City Council


Objectives

•Public information
•Council services
•Roadworks
•Consultations
•Waste collection
•Community events
•Emergency communications

Characteristics

•Planned communications
•Office-hour publishing
•Additional activity during emergencies
•Informative rather than conversational

Average: 6–12 posts/day

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Derbyshire County Council


Objectives

•County-wide services
•Schools
•Highways
•Libraries
•Adult care
•Public consultations

Characteristics

•Similar communication model to Derby City Council
•Strong emphasis on public information
•Uses graphics and campaign branding consistently

Average: 6–10 posts/day

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Community Action Derby


Objectives

•Volunteer opportunities
•Funding
•Charity partnerships
•Training
•Community projects

Characteristics

•Lower posting volume
•High-quality community stories
•Partnership-focused
•Event promotion

Average: 1–3 posts/day

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Derby LIVE


Objectives

•Theatre shows
•Festivals
•Events
•Ticket sales
•Behind-the-scenes content

Characteristics

•Highly visual
•Frequent event promotion
•Uses videos and photography extensively

Average: 4–8 posts/day

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GOV.UK Communications


Objectives

•National campaigns
•Public safety
•Government announcements
•Service information
•Consultations

Characteristics

•Cross-platform campaigns
•Accessible graphics
•Coordinated messaging
•Consistent branding
•Rapid publishing during national events

Average: 12–20 posts/day

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Facebook Company Page Strategy


Successful Facebook pages follow a common pattern regardless of organisation.

Typical Daily Activity


ActivityFrequency
Standard Posts1–4/day
Stories2–6/day
Reels0–2/day
Live VideosWeekly or event-based
Community RepliesThroughout the day
## Best Practices
•Prioritise quality over quantity.
•Use photographs and short videos.
•Ask questions to encourage comments.
•Reply to community comments promptly.
•Pin important announcements.
•Share community-generated content where appropriate.
•Maintain a consistent visual identity.

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Publishing Volume Ranking


RankOrganisationPosts / Day
1BBC Radio Derby15–30
2GOV.UK12–20
3Derby City Council6–12
4Derbyshire County Council6–10
5Derby LIVE4–8
6Community Action Derby1–3
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Recommended Publishing Schedule for @DerbyCommunityHub


PlatformRecommended Frequency
Facebook2–3/day
X (TXTWRK)8–12/day
Instagram1–2/day
LinkedIn3–5/week
Stories2–4/day
Reels3–5/week
Target Total: 12–18 posts per day across all channels.

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Key Findings

•BBC Radio Derby publishes the highest volume of local social content.
•GOV.UK demonstrates coordinated, campaign-led communication across multiple platforms.
•Derby City Council and Derbyshire County Council focus on service delivery rather than high-frequency posting.
•Community Action Derby prioritises meaningful engagement over volume.
•Derby LIVE uses visual-first content to promote events and increase engagement.
•Facebook is generally treated as the primary community engagement platform, while X is used for rapid updates and live information.

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Conclusion


For @DerbyCommunityHub, the optimal strategy is to combine the strengths of these organisations:
•BBC Radio Derby: Timely local updates and responsive coverage.
•Derby City Council: Reliable public information.
•Community Action Derby: Community-focused storytelling and partnership content.
•Derby LIVE: Strong visual content and event promotion.
•GOV.UK: Consistent branding, accessible messaging and coordinated campaigns.

This blended approach supports a sustainable publishing cadence of 12–18 posts per day, balancing visibility with meaningful community engagement.